Duo Software Private Limited

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Colombo, Sri Lanka : September 2004 – September 2014

Looked after the overall development of Duo Contact (Contact Center Management System). Providing technical advice and consultancy to clients and management on matters of technical architecture infrastructure developments, including their feasibility.

Duties:

  • Producing coherent technical proposals that meets the customer requirements.
  • Designing and specifying medium and large software systems.
  • Debugging, reuse, source code management strategies and release management.
  • Building relationships with clients, technical teams and external contractors.
  • Managing development of documentation to meet client expectations.
  • Architecting and designing software solutions for various problem types.
  • Working on high volume transaction systems and Multi-threaded Applications.

Products

1. Duo Contact – Total Contact Center Management System Including IVR, ACD, Agent Console, Supervisory Console, Call Recording, Call Monitor

2. Duo CRM – Total Customer Relations Management System

3. Campaign Management System –Manage Email, SMS, Voice, USSD Campaigns

Projects

1) Hutch Contact Center Implementation

2) Singer Sri Lanka Contact Center Implementation

3) Digital Entertainment Network (DEN)- India Contact Center Implementation

4) BOC Contact Center Implementation

5) Sri Lankan Airline Contact Center Implementation.

6) CableCom- India Contact Center Implementation

Vonitro Software Private Limited

newlogoColombo, Sri Lanka : September 2014 – January 2016.

Architecting and managing the development of new products of Vonitro Software Private Limited. Providing technical advice and consultancy to clients and management on matters of technical architecture infrastructure developments, including their feasibility.

Duties:

    • Producing coherent technical proposals that meets the customer requirements.
    • Designing and specifying medium and large software systems.
    • Debugging, reuse, source code management strategies and release management.
    • Building relationships with clients, technical teams and external contractors.
    • Managing development of documentation to meet client expectations.
    • Architecting and designing software solutions for various problem types.

Products that I have involved

1. BillUser POS – SaaS base point of sales system including mini accounting, restaurant management, mini production system.

2. Queue Management System – Customer Queue Management System Can use as SaaS base or can use in private server. The system includes in-house developed Sinhala, English, and Tamil TTS for voice announcements.

3. Members.lk – SaaS base member management system

4. SaaS Document Tracking system & Applicant Management system

Silkroad Lanka Holiday – Tour Operator

Silkroad Lanka Holiday logoSilkroad Lanka is a tour operator in Sri Lanka. They have multiple tour packages for the tourist from all over the world.

They have blended experience over fifteen years in the industry with great success and being a Sri Lankan owned and operated company and part of the local Silk Road Lanka Holdings (pvt) Ltd based in Colombo Sri Lanka.

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They are proud to provide exceptionally arrange tailor made tour package that suited to customer dream and providing the best service at affordable prices.
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Also they are providing transportation Service to tourists with super luxury vehicles and highly experienced staff in the industry.

For more details Please visit www.silkroadlanka.lk

Tour Planners Lanka – The Best Travel Operator in Sri Lanka

tour-plan-lanka-logoWe are a tourist venture consolidated with blended experience over fifteen years in the industry with great success and organist tours for groups, individual, couples and honeymoon couples who are seeking Adventure, Culture and Nature Lovers.

Our chauffeur guide and national guide are well experienced and knowledgeable not only in unique attractions of Sri Lanka but also in understanding the needs of visitors. We have close relationship with the management leading hotel in Sri Lanka and we are able to provide our clients with accommodation of superior quality.

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Tour Planners Lanka being Sri Lanka owned and operated company and part of the Silkroad Lanka Holding Private Limited based in Colombo Sri Lanka.

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Sri Lanka (formerly Ceylon), a tiny island nation south of India in the Indian Ocean, is a rugged land of rainforest, diverse wildlife and endless beaches. It’s famed for its ancient Buddhist ruins, including the 5th-century citadel Sigiriya, with its palace and frescoes, and the sacred city of Anuradhapura. Its flavorful cuisine reflects its history as a maritime hub and cultural melting pot.

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www.tourplanlanka.com

GPBrands.eu – Online eCommerce System

 

GP Brands

GP Brands is the Best Online Wine Marketplace in UK. They Have over 6000 wine and spirits product to buy. They grantee the cheapest price in the market.

Today, GP Brands has made huge strides and it presently prides itself of having over 3500 wine brands from around the world; they include major wine producers like Australia, Italy, France, Chile, and the US, to mention but a few.

GP Brands Products

The tremendous growth of GP Brands can be attributed to the hard work and dedication of its founder  Mr. Gio Parla. He has dedicated his time to transforming the company from a small entity of humble means, into a major retailer and seller of high quality wines and Spirits from across the world.

GP Brands New Products